Recently a brawl in print has broken out between a NY Post columnist Kyle Smith and the wait staff of NYC, see here..
Basically he said he was sick of NYC wait staff being constantly in your face, popping up continually, filling this or fiddling with that, giving you the menu options in an intimate in your face way.
Wait staff have fired back letting him know all about it from their point of view.
The Post reporter unfavourably compared NYC wait staff with the more restrained wait staff in Paris, though he should have known better. The crux of the difference is remuneration. In virtually every other country except America wait staff are paid a steady salary and tips on top of that are a bonus.
Here wait staff are paid a pittance and their tips are their income giving them a very big incentive to be extra attentive. Plus restaurant owners tend to go hard on staff who don’t make customers the centre of their existence.
Human beings being who they are, there are some crummy wait staff and some crummy customers. But on the whole everybody is civil, pleasant, appreciative and professional as the case may be. And there really is a huge discrepancy between how waiters are paid here and elsewhere in the world tilting the whole transaction into a very attentive service model. COMMENT on your experience.